User Terms of Service

Last Updated: May 29th, 2024

When we say “Company”, “we”, “our”, or “us” in this document, we are referring to Big3DWorld LLC. 3DQuoter is the name of this platform but the company behind it is Big3DWorld LLC.


When we say “You” or “your”, we are referring to the people or organizations that own an account on 3DQuoter.com


Use of Platform


In order to use this platform, you must be 18 years or older. By creating an account and using our platform, you can and do agree to this document.


Availability


Unless written and agreed to by both parties, uptime guarantees are not held. We will do our best to keep the platform up and running at


Payments


Any payments facilitated on the platform is strictly between you and the client. We are not LEGALLY liable for any failed payments. Is it up to you to verify that payment was actually received by the client. We try to make payments as easy as possible by using Stripe.


Slicer Versioning


We only support one version of a slicer at a time. You are responsible for ensuring that your config still works when we upgrade! Unless written and agreed to by both parties, We aim to be on the latest STABLE version on a given slicer. Reminder: Most developers of slicers implore a reverse compatibility strategy, where an outdated config should work on a new slicer version. Obviously, we cannot guarantee that!


Forms and Subscriptions


At the end of your subscription term (including failed payments and/or cancellation), all of your pro plan forms will be disabled. Subscriptions are billed every month starting on upgrade date.


Config and Subscriptions


At the end of your subscription term (including failed payments and/or cancellation), your configs are not touched! If you have more configs than the free tier allows you won’t be able to create new ones! (Yes you can still “Choose” them on your free tiered form)


Quote Timings


Servers are expensive to run! Unless written and agreed to by both parties, We do NOT provide any quote guarantees to you in our free or paid plans! We know that this is a big part of our offering. We will work as best as we can in our budget to maintain reasonable quote times. If you NEED any type of guarantees, please feel free to reach out to us for a custom plan!


Pricing


We give you the freedom to set your own prices! To keep your business and ours in good faith, we kindly ask to keep quote prices at or above the final price. Ensure that you are adding extra items including but not limited to, shipping while creating the form, electricty costs, etc... We are allowed to cancel any paid orders that have not been shipped! This is to protect the client. We will refund the client in such event.


Process


You agree to make and ship any submissions within 30 days of payment. (We HIGHLY recommend shipping faster, 30 days is a long time.) We also reserve the right to automatically cancel and refund any orders that are not shipped within 30 days. (This is to protect the client)


Account Termination


This platform represents both itself and other Users. We hold the right to terminate your account/disable forms for any reason! (If you misuse our platform, break copyright laws, use trademarked names, high dispute rate, etc…) we would need to take action. (Just be smart, we want you to succeed! ) Another example that we see is using copyrighted images on your form.


Changes to terms


We may, at any time, and at our sole discretion, modify these Terms and Conditions of Use, including our Privacy Policy, with or without notice to the User. Any such modification will be effective immediately upon public posting. Your continued use of our Service and this Site following any such modification constitutes your acceptance of these modified Terms.